Jewel Eyes
Jewel Eyes

Delivery Policy


Thanks for shopping at Jewel Eyes.

If you are not entirely satisfied with your purchase, we're here to help.


Returns

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.


Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.


Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

If you have any questions on how to return your item to us, contact us, using the form below.

Contact Us

Need to track an order or get information on a model experience ? Drop us a line!

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We love our customers, and love an adventure, however we still need a liiittttle rest! Check out our opening times below:

Hours

Mon

09:00 – 17:00

Tue

09:00 – 17:00

Wed

09:00 – 17:00

Thu

09:00 – 17:00

Fri

09:00 – 17:00

Sat

10:00 – 16:00

Sun

Closed

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